About us
At DaVita UK, we provide dialysis care for over 2,000 patients across 27 clinics across the UK. We’re part of DaVita International who are focused on transforming care and improve quality of life for people receiving dialysis treatment globally. We are an independent nurse-led provider working in partnership with the NHS to deliver the highest level of care in state-of-the-art clinics with the most technologically advanced equipment.
Role Overview
The Clinic Manager is responsible for leading a team of nurses and support staff to deliver a high standard of individualised patient-focused care, and coordinating clinical, administrative and operational activities. The Clinic Manager will be integral for promoting a “Community First, Company Second” culture, leading the way and creating a great place to work for teammates.
Main Responsibilities
- Overall leadership and operations management of the clinic
- Providing a seamless patient journey and an inviting environment for clients through all touch points
- Liaising with external organisations such as NHS Trusts or the CQC with the support of the Regional Manager
- Implementing new processes to drive quality improvements initiative through the clinic
- Onboarding new teammates effectively alongside the wider team
- Develop positive relationships with patients and handling any complaints that may arise
- Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE
- Maintaining accurate records and timely report submissions
Person Specification
- Registered Manager with the Care Quality Commission, or willingness to become one
- Registered Nurse with renal experience
- Previous clinical leadership experience in an outpatient haemodialysis setting
- Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
- Lead by example style to encourage a value driven culture that brings the best out of everyone
- Proactive and solution orientated approach to changing situations in a clinical environment
- Exceptional organisation skills to manage an array of different tasks associated with running a clinic
- Evidence of Continued Professional Development, ideally in Renal Care
What We Offer
- Salary depending upon experience
- Monday – Saturday day shifts
- Commitment to your training and development
- 35 Days paid leave per years (including bank holidays)
- Company Pension Scheme
- A “community first, company second” culture based on Core Values that really matter
- An exciting, collaborative and driven multinational environment
- Live our mission: To be the Provider, Partner, and Employer of Choice
- Dedication, above all, to caring for our patients and teammates
Job Types: Full-time, Permanent
