Our strict company policies enable Renal Services to consistently improve the quality of our services for renal patients and minimise the risk of infection, as set out in the Standards for Better Health, in line with the Department of Health guidance on clinical governance.
These regulations include the latest Renal Association standards, National Services Framework, NICE standards, as well as the operating requirements of all the different Trusts we partner with.
To maintain a continuous quality improvement programme at Renal Services, we use robust internal and external audits that follow our unique ‘Measure, Analyse and Improve’ assessment process.
Our Quality and Regulatory Manager assesses any potential safety risks and controls the risk of COSHH to protect patients and staff from hazardous substances. We also monitor and resolve any relevant general complaints.